BS ISO/IEC/IEEE 26531:2015 pdf download – Systems and software engineering — Content management for product life-cycle, user and service management documentation.
For more detailed information about developing a business case, see Annex A. Content management, if well controlled and managed, increases staff productivity and reduces development and publishing costs. Productivity increases are achieved by implementing processes that support structured authoring and content reuse. Structured authoring implies that content is authored according to specified templates, depending upon the type of content to be developed. Content reuse implies that content objects are stored and maintained uniquely, decreasing the cost of updating and translating the same content multiple times. Content reuse also implies that a content object is a single source of authoritative content, ensuring that the same information and the exact message appears in every instance of output, decreasing the liability associated with incorrect information. Development costs are reduced because existing content is available to authors through search and retrieval, implying that specific information is created and updated only once. Publishing costs are reduced because content objects may be published in more than one format through the use of automated publishing routines. If content is developed using XML Document Type Definitions (DTDs) or schemas, the cost of formatting that content in multiple languages is eliminated once appropriate style sheets are in place. For those organizations that are required by regulatory bodies or by customer requirements to publish content in multiple languages, CCMSs and processes enable significantly decreased time and cost. CCMSs that enable rigorous linking between content objects also support links between source and target language content objects. Once a body of content has been translated, CCMSs establish links between source and target language content objects so that only new or revised content need be translated.
7.2 Defining requirements for a CCMS The business case identifies concerns to be addressed in the explicit definition of requirements for a CCMS.