ISO 18404:2015 pdf download – Quantitative methods in process improvement — Six Sigma — Competencies for key personnel and their organizations in relation to Six Sigma and Lean implementation.
6.3 Ongoing monitoring of requirements The organization shall, at regular defined intervals, review and adjust appropriate resources for the Six Sigma, Lean or “Lean & Six Sigma” measurement, analysis and improvement. 6.4 Key personnel Key personnel shall a) demonstrate attainment against defined competencies and objectives, b) actively maintain and enhance their skills and competencies, and c) actively maintain personal records of their training, skills, competencies and experience. 6.5 Maintaining competence of key personnel 6.5.1 Green Belts and Lean practitioners Green Belts and Lean practitioners shall prepare and produce a portfolio of evidence of work experience. These portfolios form the basis of status review and will usually be reviewed internally every year by a Black Belt or Master Black Belt. Status will be renewed subject to satisfactory evidence. 6.5.2 Black Belts and Lean leaders Black Belts and Lean leaders shall prepare and produce a portfolio of evidence of work experience. These portfolios form the basis of status review and will normally be a) reviewed internally every year, and b) reviewed every three years by an appropriate authority. Status will be renewed subject to satisfactory evidence.
6.5.3 Master Black Belt and Lean expert Master Black Belts and Lean experts shall prepare a portfolio of evidence of work experience. These portfolios form the basis of status review and will normally be reviewed every three years by an appropriate authority. Status will be renewed subject to satisfactory evidence. 6.6 Organization The organization shall plan and implement the monitoring, measurement, analysis and improvement processes needed to a) demonstrate attainment of defined objectives and deployment metrics, b) ensure continued applicability of the approaches and/or plans of action, and c) enable organizational learning and continually improve the effectiveness of the implementation. This shall include determination of applicable methods and justification of these methods to the appropriate authority, to include statistical techniques as appropriate and the extent of their use. 6.7 Maintaining competence of the organization The competence of an organization is to be reviewed every three years by an appropriate authority. More frequent internal reviews are recommended.