ISO 56002:2019 pdf download – Innovation management – Innovation management system – Guidance.
4.4 Establishing the innovation management system 4.4.1 General The organization should establish, implement, maintain, and continually improve an innovation management system, in alignment with the innovation intent, including the processes and support needed and their interactions, in accordance with the guidance of this document and the innovation management principles. The innovation intent is the basis for determining the innovation strategy. It is enabled by a supportive culture and through collaboration. 4.4.2 . Culture The organization should promote a culture that supports innovation activities, with the aim to enable the coexistence of creative and operations-oriented mindsets and behaviours as both are needed to innovate. 4.4.2.1 The organization should consider providing a work environment characterized by: a] openness, curiosity, and user focus; b] encouraging feedback and suggestions; C] encouraging learning, experimentation, creativity, change, and challenging current assumptions; d) encouraging risk-taking and learning from failure while keeping people engaged; e) networking, collaboration, and participation internally and externally; f diversity, respect, and inclusiveness of different people, disciplines, and perspectives in innovation activities; g) shared values, beliefs and behaviours; h) balancing assumption-based and evidence-based analysis and decision-making; i) balancing linear and non-linear planning and processes.
4.4.3 Collaboration The organization should establish an approach for the management of internal and external collaboration. Collaboration aims to facilitate sharing and access to knowledge, competence, other intellectual assets, and resources. The organization should consider: a) the innovation strategy, objectives and existing capabilities, resources, knowledge, and competencies; b) the diversity of experiences, disciplines, competencies, perspectives, etc; c] different approaches, methods, rules, and agreements for external collaboration; d) issues of intellectual property; e) regularly reviewing and aligning the strategic relevance of collaborations; f) the importance of respect, openness, and trust between parties. Collaboration can support activities such as identifying user needs, expectations, and challenges, sharing of ideas, knowledge, competencies and know-how, accessing infrastructure, portfolios, markets, and users, acquiring new competencies, and resources, and jointly implementing innovation operations. Collaboration can involve persons from the same or different teams, departments, units, and functions within the organization. It can involve users, customers, partners, providers, academia, industry and trade associations and other relevant interested parties and networks external to the organization, including parties outside of the own value networks.